Douglas has over 20 years in the industry after starting with Harvey & Donaldson and then with Nationwide Residential Lettings and Countrywide Residential Lettings after they acquired the business. Harvey Lets was formed in 2000 by Douglas with a driving aim of providing landlords and tenants with a more personal service. In addition to the day to day running of the business, Douglas is out and about meeting landlords and managing their properties.